Company if applicable:
ABN if applicable:
Protection Code:
Please, enter the text shown in the image into the field below.
Start Your Clearance
Street Address:
Bank Transfer:
Payment Type
Please select the method of payment you would like to use:
(we will need to add this to your invoice)
Document Transfer
Letter from Australia Post - (N/A for ShopMate clearances)
This is the notification card sent to you by Australia Post advising that your purchase has arrived
and requires customs clearance
Suppliers Invoice
This document is your proof of purchase price paid it can be your eBay/PayPal receipt email or any
other email/documents from the sender which list the description(s) and value(s) of all your goods

If you don’t have a suppliers invoice please email me a personal declaration stating the parcel
post card number, a list of all goods and their value, postage price if not included in values,
the suppliers name and address and attach proof of payment such as PayPal receipt or bank transfer.
Remember there are harsh penalties for making an incorrect personal statement.
Attach online -
Email later -
Attach online -
Email later -
1 - Are the goods used?
2 - Do the goods contain wood?
3 - Do the goods contain biological Material?
4 - List any additional information that could help with classification
This is option but can include such things that are specific to your product
in order to correctly classify and search for a duty free concession.
This can include but is not limited to size, power or material of the product.
If yes, Please provide details
Biological material includes articles of plant or animals eg flowers, feathers, shells etc
If yes, Please provide details
Note: Once this form is submitted we will commence the clearance process and
notify you of your costs. Once this is settled Australia Post will on forward your goods in the mail.
I have read, understood and agree to the User Agreement and Privacy Policy
and hereby authorise Post Customs Clearance (DTAL PTY LTD) to act as my/our Customs
Broker in accordance with Section 181 and for the purposes of the Customs Act 1901.
I declare that the above particulars are to the best of my knowledge true and correct
and that I have understood the questions contained in this form and the answers
provided to those questions are true and correct. I remove Post Customs Clearance (DTAL PTY LTD)
from all liability that may arise from providing false or misleading information .
Post Code:
Customs Questions
Email documents to
ShopMate Consignment Number