Custom Brokers - Air Freight Clearance

We offer a professional customs clearance service for your Air Freight Consignment at a reasonable rate. We operate a completely on-line customs clearance service so you don’t pay for any overheads and we can keep the service fees low. Through our vast knowledge of the customs clearance procedures and our experience in the customs tariff we are able to ensure you pay the lowest possible legal government duty and taxes. We use the latest software to ensure a speedy efficient clearance.  This online clearance service assumes you will pick the goods up from the airline. If you require delivery please submit a request for a quote. This online service is not applicable to foodstuff, used items or goods containing wooden, plant or biological material. If you have these items please submit a request for quote.

Costs (all costs are plus GST where applicable)
Scroll down further for information regarding government fees:

Our Fees

24 hour $95 – This ensure your Consignment will be cleared within 24 hours after we receive your complete documents. This does not include Border or Quarantine holds (see Below)


3 Hour $125 – This ensure your Consignment will be cleared within 3 business hours hours after we receive your complete documents. This does not include Border or Quarantine holds (see Below)

 

•    All times do not include weekends. Weekend Clearances are available but please ring 03-86091282 to confirm

•    The above fees cover 3 different classification lines. If you have multiple items extra lines are charged out at $4.40 per line. The classification depends on the essential character of the goods. If this applies to your shipment it will be explained to you before proceeding.

•    The above clearance times also require that all fees are paid

•    Bank Fees

As our service fee is very low unfortunately we must pass on the Bank Charges
1.    Credit card  (Visa and Mastercard) 1.5% of invoice
2.    Bank transfer free

Border or Quarantine holds
Border – A small percentage of shipments go redline with the Australian Border Force (ABF). This is where the ABF need to physically look at the documents. This may be random or related to the type of goods you are importing. Their service charter to process these shipments is 24 hours. They will either clear the shipment or ask for more information. There is no charge for this.
Quarantine – Shipments may go subject to quarantine either randomly or due to the nature of the goods. This is where the Quarantine Dept need to assess the documents. Their service charter to process these shipments is 24 hours. They will either clear the shipment or ask for more information. We have a charge of $25.00 for this plus any fees charged by the Quarantine Dept.

Government Costs

These are the costs you pay regardless who clears your consignment.

Customs Entry fee $83.00 (if under A$10000)
Customs Duty – Usually 5% but in some cases it will be free
GST on imports 10%

Typical Shipment

Let’s say for example you bought goods worth $1200 which are subject to 5% duty

Calculation:

Duty = 5% of the value of the goods only. Therefore the value is $1200 the duty is $60

GST = 10 % of the price of the goods plus the duty plus the postage and Insurance.

In this instance we will assume a value of $200 for freight and insurance. Therefore the Value of the Taxable import (VOTI) is;

$1200 +$60 + $200 =$1460 so GST is 10% = $146.00

Total charges

Customs Duty                      $60 (Govt fee)
GST                                    $146 (Govt fee)
Customs entry fee                $83.00 (Govt fee)
Customs  Clearance              $104.50 (our fee inc gst)
Total                                    $393.50

Banks fees for payment
Credit Card number supplied 1.5% $5.90
Direct deposit free
*Proof of purchase price paid may be asked for. This is usually in the form of a bank transfer, PayPal receipt or similar
*Photo ID may be required in some cases

*We reserve the right to refuse service to anyone for any reason